Terms and Conditions

These terms apply to every recording, mixing, production and rehearsal booking with New Cut Studios. By making a booking or paying a deposit, you agree to them.

1. About us and definitions

1.1 New Cut Studios is a trading name of USB Productions Ltd, a company registered in England and Wales (company number [number]), registered office [address]. "We", "us" and "the Studio" mean USB Productions Ltd.

1.2 "You" or "the Client" means the person or organisation making the booking. The person who books is responsible for everyone attending the session with them, including band members, guests and session musicians.

1.3 "Session" means a booked block of studio, engineering or rehearsal time. "Services" means recording, mixing, mastering, re-amping, production, engineering and rehearsal room hire.

1.4 Guitar repair and setup work is covered by our separate repair terms.

1.5 Nothing in these terms affects your statutory rights as a consumer, including under the Consumer Rights Act 2015.

2. Bookings, deposits and payment

2.1 A booking is confirmed only when we have confirmed it in writing (including email or text) and received any deposit due.

2.2 Recording and production bookings require a non-refundable deposit of [50]% of the quoted session fee, except as set out in section 3. Rehearsal room bookings are paid in full at the time of booking or on arrival, as stated when you book.

2.3 The balance is due at the end of each session, before any recordings, stems or mixes are released. For projects spanning several sessions, we may invoice per session or per agreed stage.

2.4 Invoices are payable within [14] days. We may hold recordings and files until all outstanding amounts are paid in full.

2.5 Prices are as quoted at the time of booking. Unless stated otherwise, quotes are valid for [30] days. [Prices include VAT where applicable / We are not VAT registered.]

2.6 We accept payment by bank transfer and card. We do not accept cheques.

2.7 Extra work not in the original quote (additional mixes, revisions beyond those agreed, extra engineer time, instrument or backline hire) is charged at our current rates.

3. Cancellations, rescheduling, late arrival and overruns

3.1 If you cancel or rescheduling is not possible, the following applies:

Notice given before session start

Recording / production

Rehearsal room

More than [7] days

Deposit kept, or moved once to a new date within [3] months

Full refund or free rebooking

[48] hours to [7] days

Deposit kept

Rebook once at no charge

Less than [48] hours, or no-show

Full session fee payable

Full fee payable

3.2 Consumer right to cancel. If you are booking as an individual (not a business) online, by phone or by email, you have 14 days from the date of booking to cancel and receive a full refund. If you ask us to provide a session within those 14 days, you agree that you will pay for any services already provided, and that you lose the right to cancel once the session has been fully delivered.

3.3 We may cancel or move a session for reasons outside our control (see section 7.5) or because of staff illness. If we do, we will offer a new date or a full refund of anything you have paid for that session. We are not liable for other costs, such as travel or session musicians' fees.

3.4 Sessions start and end at the booked times. If you arrive late, the session still ends on time and the full fee is payable.

3.5 Running over the booked time is subject to availability and charged at the hourly rate in [30]-minute blocks. Load-in and load-out happen within the booked time unless agreed otherwise.

4. Studio use, conduct, health and safety

4.1 Smoking and vaping are not allowed anywhere inside the building. Illegal drugs are not allowed on the premises.

4.2 Food and drink are allowed in the [lounge / kitchen area] only. Drinks must not be placed on or near consoles, amplifiers, keyboards or other equipment.

4.3 We may end a session without refund if anyone in your party is abusive, intoxicated to the point of being unsafe, damages property, or ignores reasonable instructions from staff.

4.4 The number of people in the studio or rehearsal room must not exceed [number] unless agreed in advance.

4.5 Anyone under 18 must be accompanied by a responsible adult for the whole session.

4.6 Please follow staff instructions on fire exits, cable runs and safe volume levels. Prolonged exposure to loud sound can damage hearing; earplugs are available on request.

4.7 Leave rooms as you found them. Excessive cleaning or tidying may be charged at [£X].

5. Equipment, damage and your own gear

5.1 Studio equipment, instruments and backline are used at our engineer's discretion. Please do not adjust the console, outboard, monitors or patchbay without asking.

5.2 You are responsible for loss of, or damage to, our equipment or premises caused by you or anyone in your party, beyond normal wear and tear. We will charge the reasonable cost of repair or replacement and will give you evidence of that cost.

5.3 Please report any fault or damage to staff straight away.

5.4 Your own instruments and equipment are brought onto the premises at your own risk. We recommend you insure them. We are not responsible for loss or damage to your property unless it is caused by our negligence.

5.5 Your equipment must be in safe working order. We may refuse to connect anything we believe is unsafe, such as damaged mains leads.

5.6 Items left behind will be kept for [30] days. After that, we may dispose of them after making reasonable attempts to contact you.

6. Recordings, ownership, file delivery and storage

6.1 Once you have paid in full, you own the recordings made in your sessions, including multitracks, stems and mixes. Until then, we keep them and may withhold delivery.

6.2 You confirm that you own or have permission to use all the material you record, including songs, lyrics, samples and backing tracks. You are responsible for any licences, publishing and performer clearances needed.

6.3 Unless agreed otherwise in writing, the Studio does not claim publishing, royalties or production points on your work.

6.4 We may use short excerpts (up to [30] seconds) and photos or video from your sessions to promote the Studio, unless you tell us in writing that you do not agree. We will not release any full recording without your permission.

6.5 Final files are delivered digitally via [download link] in [WAV, 24-bit / sample rate as recorded] unless agreed otherwise. Please back up your files as soon as you receive them.

6.6 We keep session files for [90] days after the last session as a courtesy. After that, we may delete them without further notice. Longer archiving is available for [£X] per project per year.

6.7 We take reasonable care with your data but cannot guarantee against loss from hardware failure. Our liability for lost recordings is limited as set out in section 7.

6.8 Mixes include [2] rounds of revisions. Further revisions are charged at our hourly rate.

7. Liability, insurance and events outside our control

7.1 We provide our services with reasonable care and skill. Creative results (for example, the sound of a mix) are a matter of taste; if you are unhappy, tell us during or straight after the session so we can try to put it right.

7.2 Our total liability to you for any booking is limited to the total fees paid for that booking.

7.3 We are not liable for loss of income, business, opportunity or expected profits, or for indirect losses, where you are booking as a business.

7.4 Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

7.5 We are not responsible for delays or cancellations caused by events outside our reasonable control, such as power cuts, flooding, fire, extreme weather, building access problems or major equipment failure. In that case we will offer a new date or a refund as set out in 3.3.

7.6 USB Productions Ltd holds public liability insurance.

8. Privacy, complaints, changes and governing law

8.1 We use your personal details only to manage your booking and, if you agree, to send you news about the Studio. See our privacy policy at [website privacy page link] for details.

8.2 If you have a complaint, please email info@newcutstudios.co.uk. We aim to reply within [5] working days.

8.3 We may update these terms from time to time. The version in force when you make a booking applies to that booking.

8.4 If any part of these terms is found to be unenforceable, the rest remains in effect.

8.5 These terms are governed by the law of England and Wales. Consumers living in Scotland or Northern Ireland may also bring proceedings in their local courts.

8.6 Contact: New Cut Studios, Unit 5 Ferry steps trading estate , Bristol. Email info@newcutstudios.co.uk.

Phone 0117 329 2024.

These terms were last updated on 19 October 2026.